Travel Management Lead

Meet your recruiter Yuliya Tsyapenko

yuliya.tsyapenko@intelli...

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Vacancy details

Management

Travel Manager

Lead

Ukraine

Remote

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Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the challenges of tomorrow.

What project we have for you

We are looking for a customer-oriented & experienced Travel Management Lead to drive high-quality travel services globally. This role combines team management and service enhancement according to traveler experience with a focus on customer satisfaction, cost efficiency, policy compliance, and high-quality service delivery.

What you will do

Driving high-quality travel services with continuous improvement and traveler experience enhancement.
Define and execute corporate travel strategy aligned with business goals.
Develop and maintain travel policies and procedures.
Handle escalations and resolve complex travel issues.
Monitor and improve service quality (SLAs, KPIs, traveler satisfaction).
Manage relationships with travel agencies, airlines, hotels, and vendors.
Control and optimize travel spend; identify cost-saving opportunities.
Analyze travel data and provide regular reporting and insights.
Lead, coach, and develop the travel management team.
Implement and optimize travel tools (booking platforms, expense systems)
Ensure duty of care, traveler safety, and risk management processes
Manage cross-functional dependencies and cooperation.
Collaborate with stakeholders to gather requirements and translate them into clear and engaging content and solutions.

What you need for this

3+ years of experience in leading corporate travel management or similar role.
Strong knowledge of travel industry, suppliers, and booking systems.
Strong stakeholder management and communication skills, ability to work with multiple stakeholders.
Proven experience in team leadership and people management.
Solid analytical skills with experience in cost control and reporting.
Ability to manage sensitive information and operate in regulated environment.
High attention to detail and strong organizational skills.
Understanding process automation and digital tools, AI adoption.
Ability to drive change and service improvements.
Fluency in English (additional languages are a plus)

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.