CRM Platform Consultant / Lead

Meet your recruiter Olha Huk

olha.huk@intellias.com

https://www.linkedin.com...

Vacancy details

CRM Engineering

CRM Engineer (MS Dynamics)

Senior

Ukraine

Remote

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We are looking for CRM consultant who want to shape the future of our data‑driven ecosystem. Join Intellias to build scalable, secure, and AI‑ready CRM solutions that empower smarter decisions and stronger cross‑functional collaboration.

What project we have for you

This is an internal Intellias role responsible for shaping and scaling the CRM ecosystem across the company. The CRM Leader will oversee how internal teams – RevOps, Marketing, Sales, Delivery, and IT – leverage CRM capabilities to drive operational excellence, automation, and data-driven decision-making.
The role focuses on modernizing the CRM platform, enabling AI-driven automation, ensuring smooth integrations with internal systems, and elevating data governance practices. You will lead cross-functional improvements to ensure the CRM environment becomes a scalable, secure, and future-ready ecosystem that supports organizational growth.

What you will do

Lead and evolve the CRM roadmap in alignment with organizational strategy and growth objectives.
Drive the introduction and adoption of AI-driven CRM capabilities.
Oversee integrations between CRM and other internal systems, ensuring reliability and scalability.
Define and enforce strong data governance standards, ensuring compliance, data quality, and security integrity.
Manage relationships with CRM and marketing automation vendors, including contract oversight, feature deployment, and platform upgrades.
Serve as the key interface between IT and revenue-generating teams (RevOps, Sales, Marketing), ensuring alignment on priorities and deliverables.
Monitor platform performance, stability, and user adoption, introducing improvements as needed.

What you need for this

Must-have

5+ years of experience in CRM administration, ecosystem ownership, or platform leadership.
Deep understanding of modern CRM platforms (Pipedrive, Salesforce, Dynamics, HubSpot, or equivalent).
Strong expertise in marketing automation tools, workflows, and customer lifecycle management.
Proficiency in CRM integrations and data exchange patterns.
Solid understanding of data governance, compliance, and security best practices.
Experience defining and managing CRM roadmaps aligned with business goals.
Strong analytical mindset and ability to translate business needs into platform capabilities.
Proven experience in cross-functional collaboration with business, RevOps, Marketing, and IT stakeholders.

Will be a plus

Experience in CRM migration projects
Knowledge of revenue operations frameworks.
Background in leading vendor or partner relationships.

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.