Technical Support Specialist – Bogota

Meet your recruiter Olha Huk

olha.huk@intellias.com

https://www.linkedin.com...

Vacancy details

IT Administration

IT Administration Specialist

Middle

Bogota,

Colombia

Office

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Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Internal Services

We at Intellias are the team that supports and takes care of each other – no matter how fast we grow. Get on board and discover what working for a truly human-centered company feels like.

Intellias office in Bogota is looking for an IT and Administration Specialist. This is a very important role for our team. This specialist will be responsible for network support, servers, telecommunications, desktops, applications, and administrative functions.

What you will do

Installation and support of Windows systems
Installation and support of *NIX systems
Installation and support of Mac OS
Administration of external IT services (Office 365, Exchange, Microsoft Azure, etc.)
Administration of TCP/IP networks, DNS, VPN
Troubleshooting of hardware and software on the users side
Corporate assets management
Modification components of the hardware
Configuring office infrastructure hardware and peripherals.

Admin сoordination:

Work closely with the Administrative department to ensure smooth office operations and implement positive changes to office conditions and processes.
Serve as the main point of contact for employees regarding both IT and Administrative questions.
Be the main contact person for office lessors, co-working centers
Work with tasks in Jira.
Work with Asset Management, inventory for the office and IT items.
Manage office supply orders and process invoices for purchases and services, ensuring essential items are available for daily operations and maintaining accurate records.
Coordinate the procurement process and manage vendors, including organizing tenders and overseeing contracts, in compliance with company policies and procedures.
Communicate with contractors, including cleaners, security, and vendors, ensuring effective service delivery.
Prepare and submit cash expense reports.
Manage administrative tools and resources, such as Teams channels, announcements, and OneDrive documentation (e.g., online registers, NDAs, seating maps, contacts).
Oversee general and local team channels, answering questions and making timely announcements.
Collaborate with other departments on events, meetings, strategy sessions, and meeting room preparations. Provide administrative and technical support
Manage logistics for sending and receiving parcels, including tracking status and resolving any issues with logistics companies.
Manage Access Control System: inventory, deletion, addition of access cards, provision of reports if necessary.Ensure physical security policies are adhered to.
Assist with office launches and audit preparations (e.g., ISO, TISAX).

What you need for this

Higher education
MS Windows administration skills
NIX administration skills
Experience in administrating most of the following core IT infrastructure services: DNS, Proxy, DHCP, Email, NFS, FTP, WEB
Intermediate+ level of English
Troubleshooting skills involving hardware and software
Documentation, reporting and communication skills
Highly developed personal characteristics (team player, client orientation, quick learner, highly responsible)
At least two years of experience in a similar position.

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.