Senior Salesforce Business Analyst/Technical Product Owner

Vacancy details
Business Analysis
Business Analyst
Senior Business Analyst
Bulgaria, 
Croatia, 
Poland, 
Portugal, 
Spain
Remote

The client is a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, Client was founded in 1984 and employs approximately 10,000 coworkers. For the trailing twelve months ended September 30, 2020, the company generated Net sales over $18 billion.

What project we have for you

The Senior Salesforce BA/Technical Product Owner plays a crucial role in supporting business processes using technology solutions. This role is dedicated to complex, large-scale Salesforce projects developed by the team. This role also provides stakeholders with timely updates and metrics through effective communication. They adapt to evolving business and project requirements. The Senior Salesforce BA/TPO will work with the Primary TPO & Lead Business Analyst to ensure effective utilization of the Solution/Platform capabilities to achieve state business outcomes.

What you will do

  • Consult and liaise with Lead Business analyst & other stakeholders to gather and confirm business requirements. Create work items in stories in backlog.
  • Develop user stories from solution architect’s design and customer requirements including details of the data interfaces within the different layers of the data platform.
  • Analyze and consolidate information to develop solutions to ensure business requirements are achieved.
  • Partner with wider scrum team to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts.
  • Provide expert support to key stakeholders in managing system and process changes.
  • Provide expert advice on Salesforce application solutions.
  • Produce functional, technical and system design documentation.
  • Create test scenarios for applications and enhancements, ensuring functional requirements are met
  • Facilitate testing of new solution functionality roll-outs.
  • Utilize and champion agile techniques to deliver on competing requirements.
  • Work as the administrator of the scrum board. Ensure that cards are up to date and the scrum tools like Jira are working well.
  • Facilitate and manage key Sprint ceremonies/meetings: Stand ups, Sprint Planning, Reviews and Retrospectives.
  • Regular analysis of burndown charts and other portfolio planning tools to understand what gets built and at what cadence.
  • Meet individually with team members and stakeholders as needed.
  • The scrum master aids the team by eliminating external blockers and managing internal roadblocks through process or workflow improvements.

What you need for this

Key Skills & Experience:

  • 5+ years of experience in requirements management or business analysis in IT companies.
  • Proven experience as a Salesforce Business Analyst/Product Owner delivering Salesforce solutions (Sales Cloud and Revenue Cloud/CPQ as a minimum).
  • Good functional knowledge of Salesforce features and processes, especially around Lead to Order
  • Experience working as a Salesforce BA in an Agile environment.
  • Ability to prioritize tasks/objectives with strong organizational, administrative and analytic skills.
  • Critical thinking and problem-solving skills.
  • Knowledge of key business analysis tasks, requirements engineering techniques
  • Familiarity with Agile/Scrum methodology.
  • Technical background & understanding.
  • Shifted hours 10AM-7PM or 9AM-7PM (CET). Central time overlap required: ~2-4 hours per day.

Nice to have:

  • Experience in Agile SAFe framework.
  • Experience supporting large-scale Salesforce implementations with multiple instances.

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Skills

BA
EnglishB2
Salesforce

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