Senior Product Designer / UX Researcher

• Conduct user research with laboratory personnel, clinicians, and stakeholders to understand workflows, pain points, and task durations using our software and competitor solutions.
• Analyse and synthesise research findings to inform product strategy and design decisions.
• Create wireframes, mockups, and clickable prototypes to visualise research-driven concepts.
• Collaborate closely with cross-functional teams, including Medical Affairs, Sales, and Product Management.
• Apply design control principles and contribute to process management within regulatory frameworks such as ISO 13485.
• Effectively communicate complex ideas through sketches, digital prototypes, and in-person presentations to stakeholders and project teams. 
• Plan and facilitate online/offline workshops with stakeholders and project teams to align on goals and solutions. 
• Incorporate accessibility principles into your designs, championing inclusive and human-centered experiences. 
• Support team growth by mentoring colleagues in areas of your expertise. 
• Share knowledge and insights through presentations and knowledge-sharing sessions for the design community. 

• Strong understanding of the product design domain, including best practices and emerging trends. 
• Familiarity with medical device development standards (RUO or IVDR preferred).
• Experience working in highly regulated environments, including familiarity with ISO 13485.
• Proven experience conducting UX research in the healthcare or medical device industry.
• Strong stakeholder management and communication skills.
• Expertise in developing, applying, and optimising research methods for product discovery.
• Experience validating design solutions against WCAG guidelines, with and without user testing. 
• A human-centred design approach involves rapid testing and iteration of solutions. 
• Solid time management and prioritisation skills for handling schedules in a fast-paced, multi-project environment. 
• Confidence in task, requirements analysis, and effort estimation. 
• Proficiency in design tools: Figma, FigJam. 
• English proficiency at a B2+ level or higher. 

Will be a plus:

• Relevant IT or Design education, certifications, or completed courses. 
• Demonstrated leadership qualities, with experience in coaching and developing teams.