Senior Digital CRM Strategist

Meet your recruiter Anastasiia Shtanoprud
https://www.linkedin.com...
Vacancy details
OTHER
OTHER
OTHER
Bulgaria, 
Croatia, 
Poland, 
Portugal, 
Spain, 
Ukraine
Remote

Make retail great again through the power of technology! Intellias helps retailers provide consistent and customer-centric shopping experiences across all channels with disruptive retail tech solutions. Get on board and make your own contribution to the industry!

What project we have for you

Senior Specialist (eCRM focused, Cross-channel expertise)

Drive a comprehensive and consistent approach across all markets to ensure a meaningful sequence of eCRM communications for consumers. Focus on orchestrating Customer Relationship Management across key outbound channels while ensuring alignment with broader digital channel coordination, including media and website personalization for data-driven audience segmentation and activation.

What you will do

  • Support consistent CRM execution across 24 markets in line with client’s global strategy
  • Facilitate collaboration between markets, HQ, and partner agencies
  • Connect CRM with other digital channels to ensure integrated customer journeys
  • Drive operational excellence using tools like Adobe Campaigns, Confluence / Jira, and (optionally) Litmus & Treasure Data
  • Coordinate innovative projects with the team (process automations)

What you need for this

  • 6-10 years in Customer Relationship Management, digital media, or cross-channel activation.
  • Expertise in CRM strategy and first-party data activation in digital. Hands-on experience with CDP and Marketing Automation (MA), Adobe Campaign experience preferred. Solid experience to deploy eCRM campaigns and strategy in markets.
  • Strong stakeholder management and ability to align teams with problem-solving ability. Very good interpersonal skills as well as ability to act as facilitator of information between HQ and markets. 

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Skills

CRM
Marketing

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