DevOps Engineer(AWS) – IT Application Support

• Provide technical leadership, experience, and expertise throughout all tasks.
• Responsible for day-to-day operations of all in-house developed, open source, and commercial DevOps tooling owned by the team.
• Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.
• Provide operational support to dev teams by managing infrastructure, deployment pipelines, and continuous integration/continuous delivery (CI/CD) practices.
• Implement and maintain automation tools and frameworks (CI/CD pipelines) to streamline deployment processes and ensure consistency across environments.
• Collaborate with the application teams to enhance platform stability and optimize application performance in cloud environments.
• Monitor systems and applications proactively, responding to incidents, and performing root cause analyses for any issues within the infrastructure.
• Ensure compliance with security and monitoring standards, utilizing tools like AWS CloudWatch, New Relic, and SonarQube to track application health and performance.
• Document best practices, troubleshooting guides, and configuration management processes within Confluence.

Core Skills:

• Infrastructure Platforms: Proficiency in AWS, including core services and ECS-Fargate for container management.
• Operating Systems: Strong experience with both Linux and Windows Server administration, along with scripting capabilities in PowerShell and Bash.
• Configuration Management: Hands-on experience with Ansible for configuration management tasks.
• CI/CD Tooling:
• Version Control: Bitbucket (including advanced features like Pipelines and Bitbucket Pipes).
• Build and Release: Bamboo, with custom release workflows.
• Automation and Monitoring: Jfrog for dependency management, SonarQube for code quality analysis, and Opsgenie for incident response.
• Containers and Orchestration: Familiarity with Docker and container orchestration within AWS (e.g., ECS-Fargate).
• Scripting and Programming: Proficiency in Python, TypeScript, and YAML for writing automation scripts and configuration files.
• Monitoring and Logging: Experience with CloudWatch and New Relic for application and infrastructure monitoring, with the ability to set up alerts and dashboards for proactive monitoring.

Additional Skills:

• Networking and DNS Management: Basic knowledge of AD DNS, Bind Server, and external DNS management through Cloudflare.
• Utilize Confluence for documenting processes, configurations, and troubleshooting steps.
• Familiarity with Jira and JSM for tracking issues, managing tasks, and maintaining project workflows.

Preferred Certifications:

• AWS Certified Cloud Practitioner or AWS Certified Solutions Architect – Associate (SAA-C03) for foundational knowledge in AWS services will be a plus.

Soft Skills:

• Strong problem-solving abilities and analytical thinking for diagnosing and resolving infrastructure issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Self-driven with a proactive approach to identifying and mitigating potential system issues.