DevOps Engineer(AWS) – IT Application Support

• Provide technical leadership, experience, and expertise throughout all tasks.
• Responsible for day-to-day operations of all in-house developed, open source, and commercial DevOps tooling owned by the team.
• Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.
• Provide operational support to dev teams by managing infrastructure, deployment pipelines, and continuous integration/continuous delivery (CI/CD) practices.
• Implement and maintain automation tools and frameworks (CI/CD pipelines) to streamline deployment processes and ensure consistency across environments.
• Collaborate with the application teams to enhance platform stability and optimize application performance in cloud environments.
• Monitor systems and applications proactively, responding to incidents, and performing root cause analyses for any issues within the infrastructure.
• Ensure compliance with security and monitoring standards, utilizing tools like AWS CloudWatch, New Relic, and SonarQube to track application health and performance.
• Document best practices, troubleshooting guides, and configuration management processes within Confluence.

Core Skills: 

• Infrastructure Platforms: Proficiency in AWS, including core services and ECS-Fargate for container management. 

• Operating Systems: Strong experience with both Linux and Windows Server administration, along with scripting capabilities in PowerShell and Bash. 

• Configuration Management: Hands-on experience with Ansible for configuration management tasks. 

• CI/CD Tooling: 

• Version Control: Bitbucket (including advanced features like Pipelines and Bitbucket Pipes). 

• Build and Release: Bamboo, with custom release workflows. 

• Automation and Monitoring: Jfrog for dependency management, SonarQube for code quality analysis, and Opsgenie for incident response. 

• Containers and Orchestration: Familiarity with Docker and container orchestration within AWS (e.g., ECS-Fargate). 

• Scripting and Programming: Proficiency in Python, TypeScript, and YAML for writing automation scripts and configuration files. 

• Monitoring and Logging: Experience with CloudWatch and New Relic for application and infrastructure monitoring, with the ability to set up alerts and dashboards for proactive monitoring. 

Additional Skills: 

• Networking and DNS Management: Basic knowledge of AD DNS, Bind Server, and external DNS management through Cloudflare. 

• Utilize Confluence for documenting processes, configurations, and troubleshooting steps. 

• Familiarity with Jira and JSM for tracking issues, managing tasks, and maintaining project workflows. 

Preferred Certifications: 

• AWS Certified Cloud Practitioner or AWS Certified Solutions Architect – Associate (SAA-C03) for foundational knowledge in AWS services. 

Soft Skills: 

• Strong problem-solving abilities and analytical thinking for diagnosing and resolving infrastructure issues. 

• Excellent communication and collaboration skills to work effectively with cross-functional teams. 

• Self-driven with a proactive approach to identifying and mitigating potential system issues.