Delivery Coordinator, (Automotive, Ingolstadt)

• Project Governance. Coordinates aspects of a Project and lays a cornerstone for successful service delivery. It includes activities connected with changing scope, schedule, budget, processes, and other aspects of project execution in a controlled manner. 
• Scope Management. Includes Scope Definition, Verification, and Change Control. This has to do with detailing the requirements and also includes the activities that will eventually comprise the project plan, verifying those details through using measurement techniques, and controlling the changes to these processes.  
• Schedule Management. Estimating the duration of the project plan activities, devising a project schedule, defining dependencies between activities as well as monitoring and controlling deviations from the schedule. 
• Profitability Management. Establishing estimates for costs and resources required to deliver the service within the Project and keeping watch over those costs to ensure that the Project stays within the approved budget. 
• Team Management. Ensuring the team has all the necessary knowledge and skills required for delivery. Developing a group of people into a team through using different leadership approaches, coaching/mentoring/consulting. Onboarding newcomers, sharing the Project vision/goals/context, building and organizing a group. 
• Communications Management. Planning communications and managing the communications when the project is executed to make sure it runs as planned. Also involves controlling communications by reviewing their effectiveness regularly and adjusting as needed. Handling escalations and ensuring information is distributed and shared with appropriate stakeholders. 
• Risk Management. Identifying and planning for potential risks that may impact the Project through developing and maintaining the Project risk register. 
• Stakeholder Management. Identifying Project stakeholders, creating stakeholder maps, and managing stakeholders’ expectations to make sure their needs are met. 
• Change Management. Ensuring that changes on the project happen in a controlled way, protecting it from unnecessary/unwanted changes. 
• Talent Management:  
• Staffing Talents. Hiring talents into one’s organization using internal and external channels based on project staffing plan. 
• Onboarding Talents. Making sure that externally and internally hired employees are onboarded into the project in the most effective and efficient way. 
• Developing Talents. Ensuring all the team members have their talents developed in the most effective and efficient way, is mutually beneficial for both the employee and the company. 
• Managing Talents Compensation. Effectively implementing employee compensation management according to the company policies  
• Motivating & Retaining Talents. Working closely with employee satisfaction and retention indicators, as well as handling employee performance issues. 
• Releasing Talents. Releasing employees once the need in the project is reduced (in case of budget cuts, end of assignment, client request), or in case of forced rotation due to business needs, or low performance. 
• Sales, Marketing & Account Management: 
• Conducting Presale. Support presales execution under the control of upper management from the delivery side and in close cooperation with Sales & Marketing, Account Management 
• Account Management. Supports in managing the client relationship and proactively working on up- and cross-sale with Account Manager (if assigned) or individually (for client w/o Account Manager assigned). 
• Contract Management. Follow MSA agreements and assist in SOW creation with the client. 
• Organization, Operations & Performance Management: 
• Onboarding New Engagement. Starting new engagement when a prospective deal is transformed into an ongoing business. Ensuring the Company IDEAbook (Delivery Playbook) is followed. Selecting and Tailoring the Delivery process for a particular client/project needs discovered together with the Client and/or transferred by the Presale Manager. 
• Collecting Client Acceptance. Making sure that the client timely and in full accepts the services delivered by Intellias within the appropriate project. 
• Weekly Engagement Status Reporting. Providing input for systematic monitoring and controlling the health of projects within Intellias Clients portfolio. 
• Allocating HW and SW for Employees. Making sure that employees are properly equipped with HW and SW (client and corporate) resources to execute their jobs. 
• Business Trips, Vacations, and Sick leaves. Planning and processing Business Trips, Vacations, and Sick leaves. 

Required skills:

• 2+ years of project management experience
• 1+ year experience working in consulting or outsourcing account/delivery management
• Experience in managing projects of 10+ people
• Experience in staffing, project scheduling, risk and change management, effort estimating, software engineering practices, and improving team velocity 
• Strong understanding of SDLC and methodologies
• Ability to establish solid working relationships with clients
• Excellent communication, presentation, and planning skills are necessary
• Exceptional organizational, leadership, and stakeholder management skills
• Self-motivated, multitasking, result-oriented a quick thinker-doer
• Advanced level of writing and verbal English. 

Will be a plus: