CRM system configurator/implementation engineer

Vacancy details
CRM Engineering
CRM Engineer (Amdocs)
Junior
Ukraine
Remote

Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications!

What project we have for you

Our client is the largest Ukrainian telecommunication operator providing communications and data services based on a broad range of mobile and fixed-line technologies, including 4G. Company’s customer base amounts to over 26 million in mobile and more than 1 million in broadband internet. Is a part of one of the world’s largest integrated telecommunications companies, headquartered in the Netherlands. The holding company owns telecom assets in the CIS countries, Europe, Asia, and Africa, and its shares are freely traded on the stock exchange (NASDAQ).

What you will do

  • Working as a part of one or more agile teams: analysis and implementation of features, configuration and fixes of existing functionality, root cause analysis for incidents.
  • Development and configuration of marketing campaigns using UI-based flows (Amdocs Pontis system) according to technical specifications.
  • Operational support and configuration of existing marketing campaigns .
  • Campaign channels setup and configuration.
  • Marketing campaigns testing (Friendly User Tests/ User Acceptance Tests).
  • KPIs and success metrics tracking for active marketing campaigns.

What you need for this

  • SQL basic level.
  • Basic level of XML, Postman.
  • Attention to details, analytical thinking, readiness to learn.
  • Personal responsibility for result, Team working.

Nice to have:

  • 1+ year of experience as an IT support 2nd level / System Administrator/ System configurator/System Analyst.
  • English Intermediate.
  • Understanding of Telecom billing or provisioning systems architecture.
  • Understanding of marketing campaigns implementation.
  • Practical experience working with CRM/CVM and campaign management systems.
  • 3GL language basic experience (PHP, Perl, Python, HTML).
  • Experience working with Atlassian Suite (JIRA, Confluence, Bitbucket).
  • Experience in creating technical tasks and documentation .

Higher Education: Bachelor’s Degree or Master’s Degree.

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Skills

Postman
SQL

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