Business Analyst with Telecom background

• Analyze capability gaps within the client organization or pain points for the target market. Suggest improvements and appropriate solution options.
• Identify and define business needs and goals. For Enterprises, clearly outline stakeholders’ impact and their outlook on the project and teams.
• Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.
• Manage solution scope, detect and track changes. Manage requirements-related conflicts and issues up to resolution.
• Prioritize requirements and manage their allocation. Define and document non-functional requirements, external interfaces, and constraints.
• Where needed, interact with the product manager on product strategy definition and target market segments.
• Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes.
• Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.
• Care about continuous improvement of customer satisfaction.
• Mentor other analysts on request. Organize knowledge-sharing and training sessions for other analysts. Contribute to Intellias’ corporate knowledge base.

Required skills:

• Telecom experience: 5+ years including collaboration with clients directly on-site.
• Proven practical experience with OSS/BSS.
• 5+ years of experience in business analysis or product management including defining solutions from idea to production.
• Experience in Agile methodologies: 1 year or more.
• Proven experience in communication with large audiences and top management.
• Clear understanding of principles and specifics of software development life cycle.
• Extensive knowledge of business analysis activities and techniques.
• Knowledge of business process optimization and modeling approaches.
• Knowledge of requirements management tools (at least JIRA & Confluence).
• Knowledge of prototyping tools.
• Solid English verbal and written communication skills.
• Systems thinking and functional decomposition skills.
• Strong analytical skills for critical assessment of information from numerous sources.
• Modeling skills to represent requirements information in graphical form.
• Setting clear priorities and time management.
• High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback.
• Excellent communication, presentation, and negotiation skills.
• Self-confidence. Ability to accept criticism for continuous improvement.

Will be a plus:

• Awareness of the IT industry and digitalization trends for 3-5 previous years.
• Systems domain knowledge (desirable, e.g., ERP, CRM, IoT).
• Knowledge of SQL.
• Knowledge of product management best practices.
• Experience in training development and conduction.
• One of the following certificates: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing.
• Master’s degree in Computer Science or Engineering.
• Business education.